Verzendbeleid
Shipping Policy
Thank you for shopping with us! We are based in the Netherlands and we are committed to getting your orders to you as quickly and secure as possible. Please review our shipping policy below for more information on shipping costs, delivery times, and order processing.
Order Processing
- All orders placed before 22:30 CET will be processed and shipped the next business day.
- Our warehouse operates Monday through Friday, orders placed on Friday after 22:30 CET or on Saturday and Sunday, will be shipped Monday morning.
Shipping Rates
We offer shipping to the Netherlands, Belgium, Luxembourg, Germany, the rest of the EU, and globally. Shipping costs are calculated based on your delivery location.
Within the Netherlands:
- Shipping cost: €4.95
- Free shipping for orders above €60.
Belgium, Luxembourg, and Germany:
- Shipping cost: €5.95
- Free shipping for orders above €80.
Rest of the European Union:
- Shipping cost: €9.95
- Free shipping for orders above €80 (or equal local currency).
Delivery Times
- Netherlands: 1-2 business days
- Belgium, Luxembourg, Germany: 1-4 business days
- Rest of the EU: 2-7 business days
Please note that these delivery times are estimates and can vary based on the destination and local postal services.
Shipping Restrictions
- We currently ship to all EU countries and globally, with the exception of certain restricted or non-serviceable locations.
- If you are unsure whether we can ship to your country, please contact us at [your contact email or support details].
Customs and Duties (For International Orders)
- For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer.
- We recommend checking with your local customs office for more information on potential duties before placing an order.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.
Customer Service
If you have any questions or need further assistance with your order, please don't hesitate to contact us at [your contact email or customer service details]. We're here to help!